Privacy Policy

At TechStore Burkina, accessible through our mobile applications and website, the privacy of our users is one of our top priorities. This document describes the types of information we collect and how we use it.

1. Information Collection

We collect the following information to ensure the proper functioning of our services:

• Phone Number: Used as the primary identifier for account verification via WhatsApp and order management.
• Email Address: Used for communication regarding orders and account recovery on the website.
• Device Identifiers (Device ID): To secure access and limit fraudulent use of the application.
• Location & IP Information: Collected during access to prevent suspicious logins and ensure network security.

2. Use of Data

The collected data is used exclusively to:

• Provide, operate, and maintain our services.
• Improve, personalize, and develop our products.
• Understand and analyze how you use our services.
• Verify the authenticity of accounts via our WhatsApp gateway.
• Communicate with you, either directly or through one of our partners, for customer service.

3. Log Files

TechStore Burkina follows a standard procedure of using log files. These files record visitors when they use the application. The information collected includes internet protocol (IP) addresses, device type, date and time, and possibly the number of clicks. This data is not linked to any personally identifiable information for advertising purposes.

4. Data Security

We implement rigorous security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your profile and cart information are stored on secure servers.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share aggregated non-personal information regarding visitors with our trusted partners for statistical purposes only.

6. Your Rights

You have the right to request access to, modification of, or deletion of your personal data. For any request concerning your data, you can contact us via the application chat or by email at infos@techstoreburkina.com.

7. Consent

By using our services, you hereby consent to our privacy policy and agree to its terms.